Vaporstream Secure messaging is a secure, ephemeral and compliant messaging platform that your work teams can use on their smartphones, tablets or desktops.

Privacy Policy

Vaporstream® Privacy Policy

Last Updated: May 17, 2016

We respect the privacy rights of our users and recognize the importance of protecting the information collected from you. This Privacy Policy sets forth how we collect, use, and share your information when you access and use the products and services, including our mobile applications, websites, and other products or services related to the Vaporstream applications (collectively, the “Service”), provided by Vaporstream, Inc. and/or our affiliates (“Vaporstream,” “we,” or “us”). By downloading, accessing or using the Service, you agree to this Privacy Policy and our Terms of Service (located at www.vaporstream.com/terms_of_service.html), which is incorporated herein by reference.

We may, at our sole discretion, modify, alter, or otherwise update this Privacy Policy at any time, and you agree to be bound by such modifications, alterations, or updates. We will let you know of material changes to this Privacy Policy by posting the revised policy with the date it was revised on our website (and at times through other means, including email notices).

Our Service is not directed to persons under 13 years of age and we do not knowingly collect personal information from anyone under 13 years of age. If you become aware that your child has provided information to us without your consent, please contact us at privacy@vaporstream.com. We will take actions to remove any personal information of a person under 13 years of age whenever we become aware of such information.

Information That We May Collect from You and About You

Our primary goal in collecting information from you is to provide you with the Service, to communicate with you, and to manage your account, if you have one. Other uses will be discussed herein.

The Information That You Provide to Us at Registration

When you create an account with Vaporstream, you provide us with certain information, such as your username, your phone number (e.g., for use to verify registration via SMS text messaging), a profile picture, and/or other information that you decide to provide to us and/or that we may require from time to time.

User Content

You may create, post, use, transmit, distribute, upload, store, and/or otherwise submit content (each, a “Vaporstream Message”) that may include, but is not limited to, photos, text, graphics, and other materials (collectively, “User Content”) when using the Service for viewing by one or more other intended users of the Service.   For example, a Vaporstream Message may include some or all of the User Content and will be delivered for viewing by one or more other users of the Service.

Information That We Collect from Your Usage of the Services

When you use the Service, we collect certain information about your activity and the Vaporstream Messages that you send and receive. This information may include the intended recipients of messages from you, senders of messages to you, dates of a message, times of a message, information about your interactions with messages, information about attempts to screen capture (e.g., by a recipient of your message(s) or by you), information about which contacts you interact. This information may also include information about the specific device you use to access the Service, such as IP address, operating system, Internet browser type, language, other applications running on your device, hardware type, MAC address or other unique identifier, network information, device phone number, mobile carrier, and location. When you access our website we collect log information, including your IP address, referring websites, prior websites that you may have visited, browser type and version, browser language, operating system, access times, and pages viewed.

Information Collected from Tracking Technologies

We use session identifiers, web beacons, cookies, and other tracking technologies. Such technologies include small data files and small programs on our website and other areas of our Service that track and store information about your interactions with the Service and web traffic routing. We may do so in any portion of the Service including our website and a Vaporstream application. We may utilize third-party service providers to perform data tracking and analytics using various tracking technologies. Usually an Internet browser is set by default to accept cookies. Internet browsers may allow a user to set preferences for cookies or other tracking technologies, such as by disabling cookies or limiting them in other ways. If you disable particular tracking technologies (such as cookies), please note that some areas of the Service may not fully function or function properly.

Location Information

When you use the Service, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Vaporstream with information on nearby devices, Wi-Fi access points and cell towers.

Information About Your Contacts and Photos

With your permission, we may collect information from a contact database, such as your phonebook, on your device. Additionally, you may give us permission to collect information about your photos on your device. We do this to enhance your experience with sending Vaporstream messages to people that you may know and for other purposes described in this Privacy Policy.

Information from Other Sources

We may collect information about you from other sources. For example, we may match information about you (such as your address, if it’s missing from our records) that we obtain from publicly and privately available sources with other information that we receive from you. Additionally, information about you may be in a database of contacts provided to us by another user. We may combine information collected directly from you with information from another user’s contact database, and information that we have collected about you from external sources.

Third Party Links

Both the Service as well as our website may contain links to other third party sites. These sites are not controlled by Vaporstream, and Vaporstream is not responsible for any content contained on any such website. We are not responsible for the privacy practices employed by other sites, and the privacy practices employed by such sites may not be the same as ours. As with our Service, you should become familiar with any external party’s privacy policy before visiting and/or providing any personal information through any such site.

How Your Information is Used and Shared

Operation of the Service

We use your information to provide you the Service. This may include, but is not limited to, using your information to:

  • Communicate with you about the Service, third parties, other products, other services, your questions, your comments, notices related to the Service, customer service, and other information;
  • Verify your identity;
  • Improve, modify, develop the Service and features therein;
  • Provide you with advertisements;
  • Pre-populate user entry forms;
  • Prevent fraud or unauthorized activity;
  • Process Vaporstream Messages; and
  • Provide the Service and functionality that you request.

How We Share and Distribute Your Information

We generally do not rent, sell, or share personal information about you with other people or non-affiliated companies. However, we do need to share certain information from time-to-time to provide you with the Service. For example, we may share your information to provide products and services you’ve requested or when we have your permission to do so (e.g., via opt-ins or otherwise). Other examples are discussed below in this section and as expressly stated elsewhere in this Privacy Policy.

When you send a Vaporstream Message to one or more recipients, the recipients will receive your username, your profile picture, other message information, and the User Content that is included with the Vaporstream Message.

When another user of the Service searches for you, adds you as a user, or interacts with your account in another fashion, that user may receive your username and/or your profile picture.

We may use service providers to perform certain functions and provide services to us in the United States and other countries. Such services may include data analytics and tracking. Additionally, we may utilize such information to provide you directly (and/or via a service provider) one or more product/service offerings or targeted advertisement. If we share your personal information with a third party service provider we will do so under confidentiality obligations that are consistent with this Privacy Policy.

We also reserve the right to use and share aggregated, non-personally identifiable information regarding our users with our business partners.

If Vaporstream becomes involved with a merger, asset sale, other acquisition, bankruptcy, or reorganization, your information may be shared with other parties in connection with that transaction, and if applicable, transferred to any acquirer of Vaporsteream. We will attempt to give users advance notice before personal information is transferred or becomes subject to a different privacy policy.

Law Enforcement and Harm

We may preserve or disclose your information if we believe that such preservation or disclosure is reasonably necessary to comply with the law, a regulation, or a legal request by law enforcement or the government. We may also preserve or disclose your information to protect the safety of any person or the public, to prevent or address fraud, to manage and support the security, integrity and stability of our Service and the Vaporstream infrastructure, generally, or to prevent or stop any illegal or unethical activity.  Any decisions made by Vaporstream in good faith and consistent with the provisions of this Privacy Policy to disclose a user’s information shall be considered final.

Vaporstream Message Deletion

Each time a user sends a Vaporstream Message, she/she is choosing to send User Content over our Service to one or more recipients who will see the content and may choose to distribute that content to additional people or to post it more openly on the Internet. We are not responsible for how your User Content is handled by your recipients. Please consider this carefully when creating a Vaporstream Message. By default, our Service is designed and configured to delete all Vaporstream Messages after they have been viewed by the intended recipient(s) on both the Vaporstream servers and recipient device. However, we cannot guarantee such deletion (due to compliance with certain laws and regulations, archiving and/or pursuant to requests received by Vaporstream by authorized law enforcement). Additionally, certain features of the Service allow a user to employ screen capture prevention techniques (such as by dividing an image into multiple portions for separated display to a recipient). We cannot guarantee that a recipient will not take actions to circumvent such techniques in order to screen capture, save, or otherwise create an image of the User Content contained within a Vaporstream Message. Additionally, deleted data on a storage device may be recovered using means of reconstructing deleted digital data.

Information Security

We work hard to protect Vaporstream and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many aspects of our Service using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access of our users’ personal information to Vaporstream employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Although we take appropriate measures to safeguard against unauthorized disclosures of Information, we cannot assure you that your information will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.

Contacting Vaporstream with Questions, Concerns or Complaints

Should you have any questions, concerns or a complaint about this Privacy Policy, please contact Vaporstream at privacy@vaporstream.com. You are entitled to make an anonymous complaint or inquiry in relation to this Privacy Policy or your privacy rights; however, we may require you to identify yourself if required by law or it is impracticable for us to deal with your matter otherwise. We will endeavor to acknowledge receipt of any complaint within 5 business days and will endeavor to provide you with a written response within 30 days of receipt of your complaint. There may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time.

Any material changes to the privacy policy will be posted on this page.

 

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