HIPAA-Compliant Communications

Doing More for Our Healthcare Customers
Vaporstream enables clinical collaboration while driving clinical and business productivity by streamlining patient communications and automating manual processes. Our HIPAA-compliant communications platform enables care providers to focus on both revenue-generating tasks and patient engagement – saving time, recapturing lost revenue and delivering immediate ROI.
  • Improve patient care coordination by quickly sharing HIPAA-compliant, sensitive patient information directly from tablets and mobile devices

  • Prioritize patient engagement and reduce administrative workloads with preconfigured, automated Vaporstream messages, SMS messages and emails

  • Safeguard information for regulatory requirements by keeping communication records in a client-designated repository

  • Communicate during a crisis using our independent secure communications channel, coordinating emergency response and ensuring staff and patient safety

Patient Engagement
Vaporstream works with healthcare organizations to prioritize patient engagement with preconfigured, automated messages that are built to relieve care providers, from physician to office receptionist, of the time it takes to communicate with patients by phone or email – allowing care providers to focus on critical tasks while keeping patients engaged in their care plans.


Clinical Collaboration
Vaporstream empowers healthcare organizations to simultaneously improve the quality of patient care and staff productivity. Its secure mobile messaging application makes it easier and faster for care providers to collaborate and coordinate patient care while remaining HIPAA compliant and protecting sensitive information.


Streamline Processes to Improve Efficiency and Patient Care
From onboarding new patients to coordinating care, healthcare organizations of all sizes use Vaporstream to communicate in a HIPAA compliant manner. Check out these videos to see how our customers use Vaporstream and get better outcomes.
Completing the Circle of Care 
 Transition Care and Onboard New Patients
Efficiently Collaborate and Improve Outcomes 

Securely Text

Collaborate among care team members about patient care without jeopardizing compliance or security

Locate Team Members

Track down team members without playing phone, or pager tag for quick consultation, collaboration and decision making

Pharmacy Updates

Quickly determine status of medication and equipment deliveries and eliminate non-reimbursable home visits

Meet Compliance

Ensure that all patient related texts are kept secure and private and become part of the patient record.

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Reduce Readmissions

Automate patient communications, ensuring delivery at the precise time needed, to increase adherence to recovery plans

Image Protection

Ensure patient privacy by keeping images off device camera rolls and cloud with our in-app camera

Transition Care

Easily coordinate between physician(s), home health, hospice, pharmacy and care nurse to transfer care

Engage Patients

Communicate securely with patients, and patient family members via text, engaging them in their own care

Overcoming Communication Challenges in Complex Patient Care Delivery

Aging in Place Technology Watch Senior  Analyst, Laurie Orlov, interviews three experts in the industry on the communication challenges faced in the delivery of complex patient care. 
Read the insights as they discuss everything from emergency response, to the causes of miscommunication and the effects of automation.    

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Automate Patient Communications
Find out how automated patient outreach and engagement enables you to increase productivity and repurpose resources to billable activities. From pre- and post-surgical patient engagement to appointment reminders and chronic patient management, Vaporstream streamlines communications to improve patient satisfaction and overall outcomes – and increase throughput.


Revolutionizing Text Communications For Our Customers

Drive Efficiency and Engagement with Vaporstream 
Find out how others in Healthcare use Vaporstream to improve patient outcomes, and how they are automating patient engagement to increase patient satisfaction, staff efficiency and revenues. 


Read More 
For more about Vaporstream, secure messaging, security, privacy and collaboration, check out our blogs and data sheets.
Whitepaper: Creating a Circle of Caring Text

As agencies address regulatory mandates and new Conditions of Participation (CoPs) that require efficient communication, every agency must also ensure that care coordination and delivery is uninterrupted.

Datasheet: Post-Acute Care: Improving Patient Care with Secure Messaging

Explore use cases in long-term and post-acute care for secure messaging and the adoption of mobile technologies.

Press Release: Secure Messaging with Engagement Module

Based on an event in time, healthcare administrators can now pre-schedule a series of automated texts to patients that can serve as appointment, pre-and post-surgery, and medication/supply reminders; health motivations, chronic disease management and even discharge and follow-up care notices that can help reduce readmissions.

Blog: Engaging Patients With Their Care: Why Secure Messaging Makes Life Better for Chronic Care Patients, Caregivers and Healthcare Providers

Chronic and more complex care needs are on the rise and healthcare staff do not have time to individually text patients with multiple reminders about medication adherence or appointments. Read on to find out how healthcare providers can give excellent care while reducing lost revenue and readmissions.

Blog: Text Matters: Engagement with Surgical Patients

Text messaging is a simple way to keep people informed and on-track. This is not a surprise when you consider that 99% of mobile text messages are opened and 90% of them are read within three minutes of being received.

Blog: Protecting Seniors During an Emergency

Storms like Hurricane Maria and Hurrican Irma disproportionately affect the elderly, who are especially vulnerable.

Blog: Encryption: What is it and Why is this Just Your First Step to Secure Communications?

Simply put, encryption is the translation of data into a secret code. But that’s a fairly modern definition and encryption goes way back.

Data Sheet: HIPAA Compliance Checklist

This data sheet outlines the many ways that Vaporstream can help you comply with the security and privacy mandates in the HIPAA Security Rule.

News: Protecting Patient Data With Secure Messaging For Home Infusion Therapy Providers

Because of the nature of attention required for patients receiving long-term intravenous care, patients are increasingly preferring to have treatment administered away from the hospital setting, typically at home or at alternative sites.

Podcast: Podcast: Private Chatting...Oxymoron or Not

Dr. Galina Datskovsky CEO of Vaporstream discusses the importance of protecting personal information from man-in-the-middle attack with security expert Paul Viollis.

Blog: Ridesharing in Healthcare: HIPAA Compliant?

A new player has entered the mobile health scene: the ride share. Since early 2018, the two most popular ride-sharing companies. This exciting new offering could be a game changer in reducing missed appointments and improving Americans' health nationally, but it also raises questions about privacy and HIPAA compliance.

Blog: Apple’s New Innovation in Health: What it Means for Technology and Privacy

This past January Apple announced yet another innovation: a Health Records section in the Apple health app that will allow users to gather and view all of their medical records. Read on to learn more about the risks to privacy and security that come with this convenient innovation.