Secure Communications in Healthcare 

HIPAA Compliant Messaging For Superior Care

The Vaporstream® Secure Communication Platform empowers healthcare teams to leverage the efficiencies of modern-day mobile messaging without jeopardizing privacy or compliance. Patient care requires fast-paced, asynchronous collaboration that ensures rapid response for life-altering and life-saving decisions. With our secure messaging solutions for healthcare, communication-intensive healthcare organizations  provide the superior patient care demanded and gain efficiencies in productivity – all while remaining HIPAA compliant.
The Vaporstream Platform provides secure communication for healthcare and more, helping organizations improve patient outcomes while streamlining care team workflows to remove toil and increase revenue. The Platform enables:

  • Secure, private and efficient communication between patient care team members - physicians, pharmacists, administrators, skilled nurses, home care professionals, the patient, call centers, scheduling systems etc.

  • Broadcast messages, transmit notes, send photos of wounds, ask for a consult and securely send sensitive patient information with confidence.

  • Protect sensitive information (PHI, PII) against unauthorized propagation, misuse or leaks that result in harm, fines or damaged reputation.

  • Archive a copy of all texts to a client designated repository of record (i.e EHR) as part of the patient record.

  • Automate communications to increase patient engagement, throughput and outcomes.

  • Securely text corporate business systems to eliminate manual workflows, reduce risk and improve efficiency.

Streamline Processes to Improve Efficiency and Patient Care

From onboarding new patients to the coordination of care, health care organizations of all sizes utilize Vaporstream to securely communicate. 
Check out these use cases to see how Vaporstream customers use the Platform.  

Completing the Circle of Care 
 Transition Care and Onboard New Patients
Efficiently Collaborate and Improve Outcomes 

Securely Text

Collaborate among care team members about patient care without jeopardizing compliance or security

Locate Team Members

Track down team members without playing phone, or pager tag for quick consultation, collaboration and decision making

Pharmacy Updates

Quickly determine status of medication and equipment deliveries and eliminate non-reimbursable home visits

Meet Compliance

Ensure that all patient related texts are kept secure and private and become part of the patient record.

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Reduce Readmissions

Automate patient communications, ensuring delivery at the precise time needed, to increase adherence to recovery plans

Image Protection

Ensure patient privacy by keeping images off device camera rolls and cloud with our in-app camera

Transition Care

Easily coordinate between physician(s), home health, hospice, pharmacy and care nurse to transfer care

Engage Patients

Communicate securely with patients, and patient family members via text, engaging them in their own care

Overcoming Communication Challenges in Complex Patient Care Delivery

Aging in Place Technology Watch Senior  Analyst, Laurie Orlov, interviews three experts in the industry on the communication challenges faced in the delivery of complex patient care. 
Read the insights as they discuss everything from emergency response, to the causes of miscommunication and the effects of automation.    

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Automate Patient Communications

Find out how automated patient outreach and engagement enables you to increase productivity and re-purpose resources to billable activities. From pre- and post-surgical patient engagement, to appointment reminders, to chronic patient management and more – Vaporstream Engage streamlines communications to improve patient satisfaction, overall outcomes and increase throughput.

Revolutionizing Text Communications For Our Customers

Drive Efficiency and Engagement with Vaporstream 

Find out how others in Healthcare use Vaporstream’s Secure Messaging Platform to improve patient outcomes, and how they are automating patient engagement to increase patient satisfaction, staff efficiency and revenues. 

Learn More 
For additional information about Vaporstream, secure messaging, security, privacy, collaboration and mobility:
Whitepaper: Creating a Circle of Caring Text

As agencies address regulatory mandates and new Conditions of Participation (CoPs) that require efficient communication, every agency must also ensure that care coordination and delivery is uninterrupted.

Datasheet: Post-Acute Care: Improving Patient Care with Secure Messaging

Explore use cases in long-term and post-acute care for secure messaging and the adoption of mobile technologies.

Press Release: Secure Messaging with Engagement Module

Based on an event in time, healthcare administrators can now pre-schedule a series of automated texts to patients that can serve as appointment, pre-and post-surgery, and medication/supply reminders; health motivations, chronic disease management and even discharge and follow-up care notices that can help reduce readmissions.

Blog: Engaging Patients With Their Care: Why Secure Messaging Makes Life Better for Chronic Care Patients, Caregivers and Healthcare Providers

Chronic and more complex care needs are on the rise and healthcare staff do not have time to individually text patients with multiple reminders about medication adherence or appointments. Read on to find out how healthcare providers can give excellent care while reducing lost revenue and readmissions.

Blog: Text Matters: Engagement with Surgical Patients

Text messaging is a simple way to keep people informed and on-track. This is not a surprise when you consider that 99% of mobile text messages are opened and 90% of them are read within three minutes of being received.

Blog: Protecting Seniors During an Emergency

Storms like Hurricane Maria and Hurrican Irma disproportionately affect the elderly, who are especially vulnerable.

Blog: Encryption: What is it and Why is this Just Your First Step to Secure Communications?

Simply put, encryption is the translation of data into a secret code. But that’s a fairly modern definition and encryption goes way back.

Data Sheet: HIPAA Compliance Checklist

This data sheet outlines the many ways that Vaporstream can help you comply with the security and privacy mandates in the HIPAA Security Rule.

News: Protecting Patient Data With Secure Messaging For Home Infusion Therapy Providers

Because of the nature of attention required for patients receiving long-term intravenous care, patients are increasingly preferring to have treatment administered away from the hospital setting, typically at home or at alternative sites.

Podcast: Podcast: Private Chatting...Oxymoron or Not

Dr. Galina Datskovsky CEO of Vaporstream discusses the importance of protecting personal information from man-in-the-middle attack with security expert Paul Viollis.

Blog: Ridesharing in Healthcare: HIPAA Compliant?

A new player has entered the mobile health scene: the ride share. Since early 2018, the two most popular ride-sharing companies. This exciting new offering could be a game changer in reducing missed appointments and improving Americans' health nationally, but it also raises questions about privacy and HIPAA compliance.

Blog: Apple’s New Innovation in Health: What it Means for Technology and Privacy

This past January Apple announced yet another innovation: a Health Records section in the Apple health app that will allow users to gather and view all of their medical records. Read on to learn more about the risks to privacy and security that come with this convenient innovation.