Patient engagement is a critical piece of healthcare. Today, more than 74 percent of healthcare executives have a desire to automate their patient engagement. As is often the case however, when it comes to automating engagement, these executives are unsure of how, or where, to begin.
If you’re in healthcare, you are familiar with MACRA, the Medicare Access and CHIP Reauthorization act of 2015—bipartisan legislation that requires the US Centers for Medicaid and Medicare (CMS) to implement an incentive program. Merit-based Incentive Payment System (MIPS) evaluates clinicians in four areas—Quality, Improvement Activities, Promoting Interoperability, and Cost.
Strong provider-patient relationships are a win-win for the patient and the provider. There are all kinds of benefits associated with healthcare organizations promoting patient engagement—better patient experiences, higher safety records and better financial margins for the healthcare organizations.