As businesses become more global in nature, so do the incidents that target them—and companies need to be prepared to address international incidents – whether cyber events, terrorist attacks or even the impacts of a natural disaster.
Situations like acts of nature, data breaches, or other unforeseen events, require planned responses in case they happen. Different situations may require a different chain of events to occur, but there is one thing that all incident response plans have in common: the need for ongoing communication throughout the course of the event.
This past year has been riddled with crisis from wildfires, earthquakes, tornadoes and hurricanes, to global cyber-attacks at a scale unlike what we’ve seen before. The one thing that all of these events have shown us is that accurate and constant communication is critical. Proper notification and continual communication during the event and during response set the tone for how quickly we can recover. Florida and Texas are no strangers to hurricanes.