For many older adults, direct contact and an ongoing relationship with physicians is essential to their overall personal care and general well-being. People who believe that they have a strong relationship and ongoing communication with their medical professionals are more likely to be satisfied with their care, share pertinent information for accurate diagnosis of their problems, follow advice, adhere to the prescribed treatment plans and even make referrals to friends. In fact, along with providing quality care, quality communication is essential to maintaining high levels of patient or resident satisfaction.OngoingSEE DETAILS