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Today’s supply chains are increasingly efficient, yet they also present substantial new levels of risk. Whereas supply chain managers of the past were most often concerned with price volatility, shortages and supplier failures, the globally-connected nature of today’s supply chain also makes it highly vulnerable to both physical and digital threats.Since global organizations can support operations with partners in countries with varying infrastructure reliability, incident response plans are often siloed. This lack of continuity has made streamlining communications a severe and sometimes impossible challenge to overcome.  In an era whenSEE DETAILS
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Energy

In February 2018, the United States Department of Energy established the new Office of Cybersecurity, Energy Security and Emergency Response (CESER), focused on cybersecurity, energy security and emergency response with $96 million in government funding – and not a moment too soon. One month later, the Federal Bureau of Investigation and the Department of Homeland Security issued an alert alleging that Russian hackers mounted a methodical, long-term campaign to infiltrate and surveil critical US energy and utility infrastructure.

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Today’s businesses face unprecedented risks. As mass interconnectivity replaces operational silos, every aspect of business, from transportation and the supply chain to email, data storage, facilities management and financial transactions, are all vulnerable to compromise, disruption and human error. In addition to the people, processes and technology that are at risk in a crisis, so too are the communications mediums most commonly used for incident notification and response.At the forefront of defining their organization’s risk management strategies, risk managers, board members, chief security officers and chief information security officers allSEE DETAILS
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Can Secure Messaging Protect Against the Most Common Attack Vector?In recent years, the alarming uptick in the frequency and sophistication of cyberattacks targeting critical infrastructure systems has put a spotlight on the emerging vulnerabilities of once disparate, now digitally connected, networks and systems. For the energy and utilities industry specifically, the decade-old quagmire that is information technology (IT) and operation technology (OT) convergence has revealed weaknesses in proactive cybersecurity, incident response and business continuity across both facilities and operations.While the nefarious online activities of nation states and cyber terrorists, alongSEE DETAILS
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Healthcare

Communicating critical information when it comes to public health can quickly become stressful. For health departments facing public health emergencies, there must be consideration over how to communicate and with whom—as they need to communicate quickly about the situation and involve the right stakeholders without leaking information that could cause hysteria.

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Incident Response

Situations like acts of nature, data breaches, or other unforeseen events, require planned responses in case they happen. Different situations may require a different chain of events to occur, but there is one thing that all incident response plans have in common: the need for ongoing communication throughout the course of the event.

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Incident Response

Do you have an emergency preparedness plan in your household? Many families do—whether because they live in an earthquake or hurricane prone area, or because they want to be prepared for a personal emergency just in case. A smartphone can provide critical support during an emergency but—like your emergency kit and home vehicle—it needs to be prepared. There are several ways you can prepare your smartphone for an emergency.

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Healthcare

If you are a healthcare provider or supplier that engages with Medicare and Medicaid programs, it’s urgent that you understand and comply with new Department of Health and Human Services (HHS) healthcare emergency preparedness regulations (“EP Regulations”) to protect your access to Medicare and Medicaid programs. Under the new rules issued by the Center for Medicare and Medicaid Services providers must comply by November 15, 2017. That is this calendar year folks.  Are you ready?

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Cyber Security

The biggest cyberattack in history has been spreading the globe since last Friday. Spanning across 150 countries, the 300,000 victims have included government agencies, hospitals, manufacturers and universities. When ransomware attack affects your organization how can you keep a secure line of communicaiton with your team? Read on to learn why ephemeral messaging should be a part of your incident response plan.

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