Patient engagement is a critical piece of healthcare. Today, more than 74 percent of healthcare executives have a desire to automate their patient engagement. As is often the case however, when it comes to automating engagement, these executives are unsure of how, or where, to begin.
Since prenatal care shifts into postnatal care and pediatrics, patients are likely to continue seeing the same healthcare provider (or providers) for years to come – so the need to improve doctor-patient communication is paramount in order to ensure quality of care and patient retention.
Chronic and more complex care needs are on the rise and healthcare staff do not have time to individually text patients with multiple reminders about medication adherence or appointments. Read on to find out how healthcare providers can give excellent care while reducing lost revenue and readmissions.