Intelligent personal assistants, such as the Amazon Echo Alexa, are being touted as key tools for improving healthcare in the home. However, this technology comes with its own set of risks and concerns about privacy.
In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.
With the recent approval of secure texting by the Joint Commission, finding a secure, HIPAA compliant messaging solution is imperative for hospitals and independent practitioners. Utilizing secure texting not only enables the safe transmittal of sensitive information but more efficient patient care team communications