Consistent communication and collaboration can be tricky when it comes to home healthcare—especially since it involves so many different people in many different places. Along with home healthcare professionals, a patient’s care team can include anyone from their primary care doctor to a range of specialists to family members and other caregivers. Fortunately, HIPAA-compliant mobile messaging (from mobile devices or tablets) is one way to address that challenge, keeping care teams in the loop no matter where they are and with minimal interruption to their schedule.
When it comes to dental health, there is a lot that dental service organizations (DSO) have to do to properly engage their patients; whether to remind them of a six-month check-up or to simply help patients keep on top of their dental care. Everyone who has visited the dentist is familiar with the postcards, phone calls and emails reminding them to schedule (and attend!) their appointments.
HIPAA may be twenty-two years old but the HIPAA Security Rule—which assures the security of confidential electronic patient information—hit its twenty-year mark just this year. HIPAA was signed into law in 1996 to protect Americans from losing health insurance coverage when changing jobs or dealing with a lay off and to protect the privacy and security of individual health information. Rules that govern HIPAA’s implementation requirements include the Privacy Rule and the Security Rule, which followed the initial rule 2 years later, issued in 1998.
Communicating critical information when it comes to public health can quickly become stressful. For health departments facing public health emergencies, there must be consideration over how to communicate and with whom—as they need to communicate quickly about the situation and involve the right stakeholders without leaking information that could cause hysteria.
A new player has entered the mobile health scene: the ride share. Since early 2018, the two most popular ride-sharing companies. This exciting new offering could be a game changer in reducing missed appointments and improving Americans’ health nationally, but it also raises questions about privacy and HIPAA compliance.
The home infusion therapy market is growing at astounding rates as many long-term, intravenous care patients are now preferring to be treated away from the typical hospital setting. With more patients being treated at home, and at alternate sites, there is an increase in care team members needing to coordinate at-home infusion therapy.
In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.
With the recent approval of secure texting by the Joint Commission, finding a secure, HIPAA compliant messaging solution is imperative for hospitals and independent practitioners. Utilizing secure texting not only enables the safe transmittal of sensitive information but more efficient patient care team communications