It’s critical for ASCs to maintain consistent communication with patients in order to ensure procedures proceed smoothly and that they reschedule appointments when possible, avoiding cancellations—which can be costly to any surgical facility.
Communicating critical information when it comes to public health can quickly become stressful. For health departments facing public health emergencies, there must be consideration over how to communicate and with whom—as they need to communicate quickly about the situation and involve the right stakeholders without leaking information that could cause hysteria.
A new player has entered the mobile health scene: the ride share. Since early 2018, the two most popular ride-sharing companies. This exciting new offering could be a game changer in reducing missed appointments and improving Americans’ health nationally, but it also raises questions about privacy and HIPAA compliance.
The home infusion therapy market is growing at astounding rates as many long-term, intravenous care patients are now preferring to be treated away from the typical hospital setting. With more patients being treated at home, and at alternate sites, there is an increase in care team members needing to coordinate at-home infusion therapy.
In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.
With the recent approval of secure texting by the Joint Commission, finding a secure, HIPAA compliant messaging solution is imperative for hospitals and independent practitioners. Utilizing secure texting not only enables the safe transmittal of sensitive information but more efficient patient care team communications