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For many older adults, direct contact and an ongoing relationship with physicians is essential to their overall personal care and general well-being. People who believe that they have a strong relationship and ongoing communication with their medical professionals are more likely to be satisfied with their care, share pertinent information for accurate diagnosis of their problems, follow advice, adhere to the prescribed treatment plans and even make referrals to friends. In fact, along with providing quality care, quality communication is essential to maintaining high levels of patient or resident satisfaction.OngoingSEE DETAILS
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Healthcare

If you’re in healthcare, you are familiar with MACRA, the Medicare Access and CHIP Reauthorization act of 2015—bipartisan legislation that requires the US Centers for Medicaid and Medicare (CMS) to implement an incentive program. Merit-based Incentive Payment System (MIPS) evaluates clinicians in four areas—Quality, Improvement Activities, Promoting Interoperability, and Cost.

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Healthix and InterSystems push clinical alerts, Versus finds a real-time locating system badge, and Vaporstream debuts automated workflows within its clinical communications system.Healthix, a New York health information exchange, has launched at HIMSS18 a program built upon vendor InterSystems’ HealthShare platform that nearly doubles the number of alerts that clinicians can receive about the care status of their patients.During the past year, Healthix has generated more than 7.3 million alerts for more than 180 organizations and 16 million-plus patients in its system, the HIE said. However, nearly 6.5 million alertsSEE DETAILS
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People send over 20 billion text messages every day worldwide, and Text Request reports 95 percent of texts are read within five minutes of being sent. Because of its convenience, open rates, and speed, text messaging is the preferred method of communication — both for work and personal life. Due to the nature of the profession, texting has become a popular way to communicate in the healthcare industry. However, there’s a need for more secure messaging.Due to the strict requirements of the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the rise ofSEE DETAILS
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Healthcare

In today’s digital age, patients and their families want to have greater engagement with their care providers in a way that better closes the communication gap. When individuals are dealing with health care needs that are communicated through various channels, there are often large gaps between healthcare professionals, patients and their families. A gap in communication can not only harm the health and care services of the patient, but can also result in stress and frustration for their family and care providers.

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Healthcare

In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.

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Healthcare

The healthcare industry, by nature, demands a high level of privacy and compliance, but it also demands quick communication between care providers to ensure best-in-class patient care. Therefore, many healthcare providers are turning to mobile devices to enable faster, more efficient communications. “Today, short mobile communication methods like text is getting immediate response and better read rates, facilitating a new way of doing business,” said Galina Datskovsky, CEO of Vaporstream. But what happens to information and images that are texted and left on these personal devices? How do you maintain privacy, security or compliance?

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There is a sudden bustle in the emergency ward at one of Illinois’ biggest hospital, as the staff wheels in a petite blond with major burn injuries. In the dire situation, the nurse uses her smartphone and sends a few pictures of the burn, along with the patient details to a specialist located 700 miles away. Within seconds, the doctor replies, instructing the nurse on necessary treatment. The patient’s condition becomes stable and the doctor gets back to his meeting.The scenarios in the healthcare arena today look no less differentSEE DETAILS
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