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Today’s fast-paced, mobile world offers a myriad of solutions to help users communicate instantly. According to Pew, texting is the most widely used app on a smartphone, with 97 percent of Americans using it at least once a day. This comes at no surprise as text messages have a 98 percent open rate and a 45 percent response rate, according to recent studies. This is compared to the 22 percent open rate and 6 percent response rate of email. In addition, many have turned to free applications such as WhatsApp, Snapchat or dozens ofSEE DETAILS
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