Being on the hook for free services to friends and family members is a well-known risk for many professionals. Doctors get called in the middle of the night to see sick nieces and nephews, attorneys advise their siblings on traffic violations and airline employees are hunted down by everyone for those free standby certificates. But as a technology professional, I can say that we have it arguably worse than anyone else; “Can you set up my Wi-Fi?”,  “Do I have enough encryption?” And if you think that the barrage of requests is not bad enough, you haven’t heard the complaints! “That phone broke within three months!”, “I dropped my router while dusting and now my WiFi is out!”.