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Secure Messaging

The revelations Tuesday and Wednesday about the extensive use of Wickr inside Uber upended the high-stakes legal showdown with Alphabet’s Waymo unit, which accuses the ride-hailing firm of stealing its self-driving car secrets. The issue of course is not whether using Wickr or apps like it, including Vaporstream, is acceptable. The issue is when, where and how to use the application and what legitimate use indeed looks like.

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Healthcare

In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.

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Healthcare

The healthcare industry, by nature, demands a high level of privacy and compliance, but it also demands quick communication between care providers to ensure best-in-class patient care. Therefore, many healthcare providers are turning to mobile devices to enable faster, more efficient communications. “Today, short mobile communication methods like text is getting immediate response and better read rates, facilitating a new way of doing business,” said Galina Datskovsky, CEO of Vaporstream. But what happens to information and images that are texted and left on these personal devices? How do you maintain privacy, security or compliance?

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Secure Messaging

“Whoever Wins the White House, This Year’s Big Loser is Email.” Thus, reads the headline in the NY Times on October 19, 2016. Indeed, in the current election cycle, month after month, the focus has been on hacked and released emails, on disappearing emails, on emails that reappear on various devices – not of the user’s choosing. It certainly seems that the people who sent those emails should have known better than to write what they actually wrote in the first place.

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Information Governance

The ARMA Information Governance Principles are very relevant to today’s world of mobile communications. There are 8 of them all together, and in this blog series we will discuss 7 of them in great detail. We will not touch on the principle of Accountability, as having an accountable executive is necessary to the success of any endeavor, not just mobility and mobile messaging. I would like to start this installment with the Principle of Protection.

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