As the world responds to Coronavirus, businesses and other organizations must find new, inventive means to communicate—both for routine operations and emergency situations. But it’s tough to balance it with everything it takes to keep things running during this time of crisis. So, what are some ways businesses and other organizations can communicate effectively and securely right now?
Be Available for Conversation
People are understandably nervous, which is why it’s important to have a secure channel open for employees, clients, investors, beneficiaries, partners and other key stakeholders to easily reach you. It creates a level of transparency and demonstrates that you value those who make up your business or organization. But it’s easier said than done. One solution: Have a secure channel available that lets people easily reach out to you—and a system in place where any queries immediately go to the correct person who can address people’s concerns and questions. It’s especially important to make sure that you pick a communication tool that offers secure messaging, so that any conversations involving sensitive information will be protected.
Automate Regular Communications
You may not have time to communicate individually with people through phone or email about the latest updates on the situation and critical decisions. Automating regular communications through a single channel—like a private communication tool that offers secure messaging—makes it easier to keep people informed and saves you time. Complicating things, different stakeholders and teams need different information. Being able to organize them into secure groups to streamline and protect your sensitive information is paramount.
Have a Centralized Communications Team
One of the key elements to communicating effectively during this time of crisis is putting a core team in place. Harvard Business Review recommends that the team should be small but include people that represent different aspects of your business, from leadership to HR to other departments. This team should meet regularly to monitor the situation and work together on a plan that regularly provides updates to key stakeholders. But simply having a centralized communications team is not enough. You need a private communication tool with secure messaging to put the plan into place. These tools must be private and secure so that you can communicate any information without having to worry about compromising sensitive information.
Bottom line: You need a secure communication solution that helps you balance your day-to-day operations with routine and emergency communications. Vaporstream provides a private, secure communication solution with secure messaging and automated communications to people, with the reliability and privacy that your business or organization demands. Vaporstream goes beyond encryption with advanced content controls and enterprise policies to give you a solution thats not just secure, but private. Schedule a demo to learn more.