A third of all businesses now report having over 40% of employees working from home, something they expect to continue even after the pandemic ends. While this can have plenty of benefits when it comes to employee satisfaction and productivity, it can also present a slew of challenges when it comes to communicating sensitive information and meeting regulation requirements. Employees have to find ways to share and discuss sensitive information and documents over devices they have at home without potentially compromising the information – all while meeting record requirements. Let’s take a look at the complications.
Protecting Sensitive Information Can Slow Down Employees
One major example of this is lawyers. Since they’re required to communicate in a way that minimizes risk of disclosure of confidential information, lawyers have had to turn away from written communications and to phone calls just to meet these requirements. While that sounds like an easy fix, it isn’t because phone calls don’t leave a paper trail – which means lawyers have to take notes just to remember conversations. It also makes it difficult for them to multi-task because they have to put their full attention into the phone call – whereas a written exchange would free them up to focus on other tasks.
Another example? Doctors and other healthcare professionals working from home. Any communications with patients require meeting HIPAA requirements, which often means turning to clunky portals that make interactions difficult and complicate payments. It’s frustrating for the healthcare professional and the patient.
How to Bring Employees Back Up to Speed
Now imagine an alternative situation where employees can use a platform on their phone that functions like any other communications app – messaging, phone calls and video calls – but with features that ensure information is protected at all times. Take a look at the lawyer, who can suddenly swap out a phone call for messaging with a client who wants to make a change to a contract. Once he’s made the change to the contract, the lawyer can securely message a copy of the contract for review to the client and confirm receipt – all while ensuring the message can’t be leaked but is still archived for compliance purposes. Or take the case of a doctor, who needs to consult with a patient. He’s able to video call and then securely send over a prescription to the patient from his phone all while meeting HIPAA requirements.
Vaporstream Meets Business Requirements for Remote Work
Vaporstream works closely with businesses and organizations to make sure we meet their needs when it comes to remote work. We ensure that you are in control of your data at all times and meet regulation requirements associated with communicating sensitive information. With us, sharing a sensitive document or holding a confidential conversation is as simple as picking up your phone and sending a message. We make working remotely simple for employees, freeing them up to be as efficient as possible, even at home.
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