Incident Response

It’s been forty years since the infamous Three Mile Island accident, an incident made famous bythe confusion and panic it spawned in its wake. But while the incident is remembered for the fear it stoked about nuclear energy, it also set the stage for the US nuclear industry to become the safest in the world. To this day, the Three Mile Island accident impacts the nuclear industry and provides valuable lessons about incident response and communication.

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Incident Response

It’s more important than ever that every business be prepared to handle a crisis. A 2017 survey of 164 CEOs showed just how prevalent they are: 65% of the CEOs surveyed reported experiencing at least one crisis since 2013. In the same survey, 40% expected to experience a crisis in the next three years and an additional 33% expected multiple crises. When it comes to crises, everyone in an organization needs to be on board with how to respond. Unfortunately, many organizations are not adequately prepared or aware of the appropriate steps they need to take to respond to a crisis.

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Incident Response

In emergency situations, speed is key for first responders. Law enforcement agencies need to have the tools in place to be able to communicate and coordinate quickly.  Using old and clunky tools—like desktops and laptops—are simply not sufficient for teams to make decisions quickly and securely. And, the traditional radio system can present interoperability problems.

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Incident Response

Natural disasters, mass shootings, and cyber-crimes are on the rise, and it isn’t just sensationalism.  According to NOAA, (National Oceanic and Atmospheric Administration), there are 10 – 15 disasters per year with costs in the billions, up from 1 or 2 in the 1980s. Not only that, but according to the LA Times, mass shootings are becoming more frequent, and deadlier. Add that into the pot with the numerous cyber-crimes against big and small businesses alike, and it’s time to create a plan.

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Incident Response

Situations like acts of nature, data breaches, or other unforeseen events, require planned responses in case they happen. Different situations may require a different chain of events to occur, but there is one thing that all incident response plans have in common: the need for ongoing communication throughout the course of the event.

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Incident Response

Do you have an emergency preparedness plan in your household? Many families do—whether because they live in an earthquake or hurricane prone area, or because they want to be prepared for a personal emergency just in case. A smartphone can provide critical support during an emergency but—like your emergency kit and home vehicle—it needs to be prepared. There are several ways you can prepare your smartphone for an emergency.

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Incident Response

This past year has been riddled with crisis from wildfires, earthquakes, tornadoes and hurricanes, to global cyber-attacks at a scale unlike what we’ve seen before. The one thing that all of these events have shown us is that accurate and constant communication is critical. Proper notification and continual communication during the event and during response set the tone for how quickly we can recover. Florida and Texas are no strangers to hurricanes.

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