Strong provider-patient relationships are a win-win for the patient and the provider. There are all kinds of benefits associated with healthcare organizations promoting patient engagement—better patient experiences, higher safety records and better financial margins for the healthcare organizations.
Aspects of business are so interconnected—from transportation to email to facilities management to data storage—that compromise or disruption of simply one aspect can affect the entire business. And such disruptions aren’t limited to a single industry—from power companies dealing with an unexpected power outage to an IT department responding to a ransomware attack to an enterprise having to handle a major blizzard that strands employees at home—every business needs to have a business continuity plan.
In February 2018, the United States Department of Energy established the new Office of Cybersecurity, Energy Security and Emergency Response (CESER), focused on cybersecurity, energy security and emergency response with $96 million in government funding – and not a moment too soon. One month later, the Federal Bureau of Investigation and the Department of Homeland Security issued an alert alleging that Russian hackers mounted a methodical, long-term campaign to infiltrate and surveil critical US energy and utility infrastructure.
Communicating critical information when it comes to public health can quickly become stressful. For health departments facing public health emergencies, there must be consideration over how to communicate and with whom—as they need to communicate quickly about the situation and involve the right stakeholders without leaking information that could cause hysteria.
In the age of technology where screen shots and forwarding of information is done with a click – our over social economy can and will share almost anything. The question is -How can an organization control the narrative of their own business, stay in control of it and avoid a PR or financial nightmare