In today’s world, more and more people are turning to messaging first on their phone. One simple way for healthcare providers to effectively engage patients is through enterprise grade secure messaging platforms that also provide automated engagement capabilities.
In February 2018, the United States Department of Energy established the new Office of Cybersecurity, Energy Security and Emergency Response (CESER), focused on cybersecurity, energy security and emergency response with $96 million in government funding – and not a moment too soon. One month later, the Federal Bureau of Investigation and the Department of Homeland Security issued an alert alleging that Russian hackers mounted a methodical, long-term campaign to infiltrate and surveil critical US energy and utility infrastructure.
Communicating critical information when it comes to public health can quickly become stressful. For health departments facing public health emergencies, there must be consideration over how to communicate and with whom—as they need to communicate quickly about the situation and involve the right stakeholders without leaking information that could cause hysteria.
In the age of technology where screen shots and forwarding of information is done with a click – our over social economy can and will share almost anything. The question is -How can an organization control the narrative of their own business, stay in control of it and avoid a PR or financial nightmare
Facebook has been in the news lately, causing its stock value to fluctuate since the 3/16 announcement that it was suspending Cambridge Analytica due to unauthorized access and use of Facebook’s user data. The news and hearing are all about privacy. What privacy rights do we really have when we put our data out there?
On March 22nd the Atlanta Municipal government was targeted by a ransomware cyberattack. As governments become more reliant on technology, cyber security must be priority number one in ensuring that your services remain operational and the public you serve, and their data, remains safe.
A new player has entered the mobile health scene: the ride share. Since early 2018, the two most popular ride-sharing companies. This exciting new offering could be a game changer in reducing missed appointments and improving Americans’ health nationally, but it also raises questions about privacy and HIPAA compliance.
The home infusion therapy market is growing at astounding rates as many long-term, intravenous care patients are now preferring to be treated away from the typical hospital setting. With more patients being treated at home, and at alternate sites, there is an increase in care team members needing to coordinate at-home infusion therapy.
Chronic and more complex care needs are on the rise and healthcare staff do not have time to individually text patients with multiple reminders about medication adherence or appointments. Read on to find out how healthcare providers can give excellent care while reducing lost revenue and readmissions.
Demands for a more efficient, but still secure and compliant, way to communicate while on the go have sparked many discussions for banks, financial advisors and the like. With the need for secure, real-time communications growing, financial institutions of all types are turning to secure messaging solutions.
What started out as a novelty quickly spun into something ominous. In November of 2017, the San Francisco-based start-up fitness app Strava released a heatmap depicting the activities of Strava users across the world. What does the Starva leak mean for privacy and what can end-users do to secure their information?
Situations like acts of nature, data breaches, or other unforeseen events, require planned responses in case they happen. Different situations may require a different chain of events to occur, but there is one thing that all incident response plans have in common: the need for ongoing communication throughout the course of the event.
In today’s digital age, patients and their families want to have greater engagement with their care providers in a way that better closes the communication gap. When individuals are dealing with health care needs that are communicated through various channels, there are often large gaps between healthcare professionals, patients and their families. A gap in communication can not only harm the health and care services of the patient, but can also result in stress and frustration for their family and care providers.
If you are a healthcare provider or supplier that engages with Medicare and Medicaid programs, it’s urgent that you understand and comply with new Department of Health and Human Services (HHS) healthcare emergency preparedness regulations (“EP Regulations”) to protect your access to Medicare and Medicaid programs. Under the new rules issued by the Center for Medicare and Medicaid Services providers must comply by November 15, 2017. That is this calendar year folks. Are you ready?
In March 2017 the nation’s first cybersecurity regulation became law imposing strict cybersecurity measures on financial institutions operating in New York. The new rules specify everything from naming a Chief Information Security Officer, to risk assessments, event notification, encryption, penetration and vulnerability testing, training and monitoring and audit logs.
The biggest cyberattack in history has been spreading the globe since last Friday. Spanning across 150 countries, the 300,000 victims have included government agencies, hospitals, manufacturers and universities. When ransomware attack affects your organization how can you keep a secure line of communicaiton with your team? Read on to learn why ephemeral messaging should be a part of your incident response plan.
Gartner, Inc. has mentioned us this year in the “Where Are They Now” section of its annual its Cool Vendors in Healthcare Providers, recognizing vendors for identifying innovative, impactful advancements within healthcare as well as big data processing and new security approaches to protect the data.
Unlike healthcare providers, family members are not subject to the privacy and security mandates in the Health Insurance Portability and Accountability Act (HIPAA). However, there is a huge market for medical information, drug prescriptions, social security numbers and credit card numbers on the dark web. Cybercriminals are mastering how to invade devices to steal this exact type of information we bandy about in our family beehives during a health crisis.
It seems that every day we have a slew of new sensational cases and revelations that make us stop and think “Is our privacy over? Does anyone even care? What are we to do to protect ourselves?” I say, relax, the situation is bad, but it is not as bad you might think and probably not for the reasons you might think so.
Communication and effective collaboration within the healthcare industry is not always as easy as it should be. Care teams – from doctors and nurses to the patients and their caregivers – need the ability to communicate efficiently, effectively, privately and securely to ensure the highest level of service. Unfortunately, this is an ongoing challenge, particularly when it comes to long term and home based healthcare.
In its latest update, The Joint Commission banned the use of secure text messaging for patient care orders due to concerns over privacy and security. The decision was a curious one, since it came just a few months after announcing an end to the very same ban. Though its concerns are certainly warranted, as healthcare is the most targeted sector for cyber-attacks, The Joint Commission’s latest assertions against secure text orders are, quick frankly, unsubstantiated. In fact, modern secure messaging platforms not only address the issues raised by The Joint Commission, but can also serve to improve a hospital’s security, efficiency and compliance.
There is only one thing certain in today’s world, and that’s uncertainty. It was certainly driven home by the election results, where everyone was certain of the outcome, until they were not. It is disconcerting to live in this environment. From random terrorist attacks to unprecedented economic and geopolitical events, we need to almost block out the news cycle. In order to survive in this environment, it is important to make a list of things that are in your control and those that are not.