At one-point, email may have been the standard communication tool for businesses because of its convenience, but its limitations have become increasingly clear. It’s time for email to take a backseat. As major news stories in the past few years have indicated – email is often simply not secure. It also is often a medium through which hackers target business—think phishing emails, for example. Finally, it is simply not efficient—people are slow to open their email and slow to respond. Compare this to text messaging (used these days one survey found by over 80% of people for business), which people are much more responsive to.